Refund policy

We want you to love your Barrington table. If something isn't right, here's how returns work.

Return window

You have 30 days from delivery to request a return.

Eligibility

  • The item must be packed back into a box, ready to ship, with all of its parts and accessories.
  • You'll need proof of purchase, such as your order confirmation or receipt.
  • Clearance items are final sale and can't be returned.

How to start a return

Contact us before sending anything back:

Once your return is approved, we'll send instructions for returning the item. Returns sent without prior authorization won't be accepted.

Return shipping

If your item is defective, or the return is due to a fault that isn't yours, return freight is free. For any other return, the cost of return shipping is your responsibility. There's no restocking fee.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If anything is damaged or defective, or you received the wrong item, contact us within 7 days of delivery and include photos of the problem. We'll make it right.

Missing parts

Before assembly, check every part against the parts list in your manual. If anything is missing, contact us and we'll send what you need.

Warranty

For warranty coverage and how to make a claim, see our Warranty page.

Cancellations

You can cancel your order any time before it ships.

Exchanges

To exchange an item, return the original for a refund, then place a new order for the item you want.

Refunds

Once we receive and inspect your return, we'll let you know whether it's approved. Approved refunds go back to your original payment method within 10 business days; your bank or card issuer may take a little longer to post it. If you haven't received your refund within 15 business days of approval, contact us at Support@barringtonbilliards.com.